This Privacy Policy explains how personal data is collected, used, and protected when users browse this website or request information or reservations for Free Walking Tours.
This website is intended to provide tourist information and manage bookings for Free Walking Tours, ensuring transparency, security, and compliance with applicable data protection regulations.
Personal Data Collected
When using this website, personal data may be collected through booking forms, contact forms, or direct email communications. The data collected may include:
Full name
Email address
Telephone number
Tour date
Number of participants
Messages or comments voluntarily provided by the user
No payment, banking, or financial data is collected, as all tours offered are free of charge.
Purpose of Data Use
Personal data is used exclusively for the following purposes:
Managing and organizing Free Walking Tour bookings
Communicating with users regarding confirmations, changes, or cancellations
Providing essential tour information such as meeting points, schedules, or last-minute updates
Responding to inquiries or requests made by users
Personal data will never be used for commercial profiling or marketing purposes, nor shared for advertising activities.
Data Sharing
Personal data is not sold or shared with third parties for commercial purposes. Data may only be accessed by technical or service providers strictly necessary for the operation of the website and booking management, under appropriate data processing agreements.
Data Security
Appropriate technical and organizational measures are implemented to protect personal data and ensure its confidentiality, integrity, and availability.
Third-Party Links
This website may contain links to third-party websites related to tourism or other services. This Privacy Policy does not apply to those external sites, and the website owner is not responsible for their content or privacy practices.
This Data Protection Policy regulates the processing of personal data in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and Spanish Organic Law 3/2018 on Personal Data Protection and the guarantee of digital rights (LOPDGDD).
1. Data Controller
The data controller responsible for the processing of personal data is:
Owner: [Company name / Self-employed professional]
Tax ID: [To be completed]
Registered address: [To be completed]
Contact email: [To be completed]
2. Legal Basis for Processing
Personal data is processed based on:
The execution of pre-contractual measures when requesting a tour reservation
The explicit consent granted by the user when submitting forms and accepting this policy
Compliance with legal obligations applicable to the data controller
Consent may be withdrawn at any time without affecting the lawfulness of prior processing.
3. Data Retention
Personal data will be retained for the time necessary to manage the requested tour and, subsequently, for legally required periods to address potential liabilities. Once these periods have expired, the data will be securely deleted.
4. International Data Transfers
If service providers located outside the European Economic Area are used, data transfers will be carried out in compliance with GDPR requirements, using appropriate safeguards such as standard contractual clauses.
5. User Rights
Users have the right to:
Access their personal data
Request rectification of inaccurate data
Request erasure of their data
Request restriction of processing
Object to data processing
Request data portability
Requests must be submitted in writing, together with proof of identity, to the contact email indicated above.
Users may also lodge a complaint with the Spanish Data Protection Authority (Agencia Española de Protección de Datos – AEPD).
6. Accuracy of Data
Users guarantee that the data provided is accurate and up to date and agree to notify any changes. The data controller is not responsible for issues arising from inaccurate or incomplete data.
7. Security Measures
The data controller applies appropriate technical and organizational measures to ensure compliance with data protection regulations and to prevent unauthorized access, loss, or misuse of personal data.
8. Policy Updates
This Data Protection Policy may be updated to reflect legal or regulatory changes. Any updates will be published on this page and will be effective upon publication.
9. Acceptance
Submitting personal data through this website implies acceptance of this Data Protection Policy.