BOOKING

LEGAL NOTICE

This Privacy Policy explains how personal data is collected, used, and protected when users browse this website or request information or reservations for Free Walking Tours Seville.

This website is committed to ensuring transparency, security, and compliance with the General Data Protection Regulation (GDPR – Regulation EU 2016/679) and applicable Spanish data protection laws.

1. Data Controller

The person responsible for processing your personal data is:

2. Personal Data Collected

When using this website, personal data may be collected through booking forms, contact forms, or direct email communication.

The data collected may include:

  • Full name

  • Email address

  • Telephone number

  • Tour date and time

  • Number of participants

  • Messages or comments voluntarily provided by the user

No payment, banking, or financial data is collected, as all tours offered are free of charge.

3. Purpose of Data Processing

Personal data is used exclusively for the following purposes:

  • Managing and organizing tour reservations

  • Communicating with users regarding confirmations, changes, or cancellations

  • Providing essential tour information (meeting point, schedule, updates)

  • Responding to inquiries or requests made by users

Personal data will never be used for commercial profiling, advertising, or marketing purposes.

4. Legal Basis for Processing

Personal data is processed based on:

  • The execution of pre-contractual measures, when requesting a tour reservation

  • The explicit consent granted by the user, when submitting forms and accepting this Privacy Policy

  • Compliance with legal obligations applicable to the data controller

Consent may be withdrawn at any time without affecting the lawfulness of prior processing.

(Article 6 of the GDPR)

5. Data Retention

Personal data will be retained only for as long as necessary to:

  • Manage and organize the requested tour reservation

  • Respond to inquiries or requests

  • Comply with legally required retention periods to address potential liabilities

Once these periods have expired, the data will be securely deleted.

6. Data Sharing and Third Parties

Personal data is not sold or shared with third parties for commercial purposes.

Data may only be accessed by technical or service providers strictly necessary for the operation of the website and booking management, such as:

  • Hosting provider

  • Email delivery services

  • Booking management tools (Booked plugin)

All providers operate under appropriate data processing agreements in accordance with GDPR requirements.

7. International Data Transfers

If service providers located outside the European Economic Area are used, international data transfers will be carried out in compliance with GDPR requirements, applying appropriate safeguards such as Standard Contractual Clauses.

8. Accuracy of Data

Users guarantee that the personal data provided is accurate, complete, and up to date, and agree to notify any changes.

The data controller is not responsible for issues arising from inaccurate or incomplete information provided by the user.

9. Data Security

Appropriate technical and organizational measures are implemented to protect personal data and ensure its confidentiality, integrity, and availability.

However, users should be aware that no internet-based system is completely secure.

10. User Rights

Under the GDPR, users have the right to:

  • Access their personal data

  • Request rectification of inaccurate data

  • Request erasure of their data

  • Request restriction of processing

  • Object to processing

  • Request data portability

  • Withdraw consent at any time

To exercise these rights, users may contact:

freewalkingtoursevilla@gmail.com

Requests should include sufficient information to verify identity.

Users may also lodge a complaint with the Spanish Data Protection Authority:

Agencia Española de Protección de Datos (AEPD)
https://www.aepd.es

11. Third-Party Links

This website may contain links to third-party websites. This Privacy Policy does not apply to those external sites, and the website owner is not responsible for their privacy practices.

Access to third-party sites is at the user’s own risk.

12. Cookies

This website uses cookies strictly necessary for proper operation and to improve user experience.

Cookie consent and management are handled through the Complianz cookie banner.

For more information, please see the Cookie Policy available on this website.

13. Policy Updates

This Privacy Policy may be updated to reflect legal, regulatory, or operational changes.

Any updates will be published on this page and will take effect upon publication.

Last updated: February 2026